Welcome to Sweetwater Gems!
We are a husband and wife team, living and working in our home studio in the hills of Sonoma County. Each piece of jewelry is hand-crafted by Laura. Her bead palette is a mix of semiprecious gemstones, handcrafted Balinese and Hills Tribe silver, freshwater pearls, Swarovski crystals, and handmade clasps in sterling silver and 14k gold filled. Her style is a mix of feminine and romantic, using delicate textures and shapes, or bold and dramatic pieces of stone or glass.
ABOUT THIS WEBSITE:
The SweetwaterGems website is a part of our parent site, weirdstuffwemake.com
Please don't be alarmed if you followed a link to sweetwatergems.com and found yourself inside the weirdstuffwemake.com website. It's all us!
We aren't web designers but we muddle through the best we can. This is a "new skill" for us... If you find problems with the functionallity of this site, or find dead links, please feel free to contact us so that we can remedy the problem!
HOW TO CONTACT US:
We are often busy in the studio and unavailable to answer the phone. If you get our answering machine, please be sure to leave your name, your phone number (including area code), and a brief message so we can call you back.
To place an order, click on the "Add to Cart" button on the item(s) you wish to purchase. These items will be moved to your cart, which opens in a new browser window. When you are finished shopping, you can check out by clicking "Proceed to Checkout" on the PayPal Shopping Cart
After you have gone through the checkout procedure, you will receive an automatic "Receipt for Your Payment to SweetwaterGems@gmail.com" email from PayPal. If you do not receive this email confirmation your order has not been successfully placed. If you wish to change your order or wish to have it shipped to a gift recipient, please email or call us as soon after placing your order as possible.
If you do not wish to use PayPal and prefer to pay by personal check or money order, please email us at SweetwaterGems@gmail.com with the item number(s) you are interested in purchasing. If you pay by money order or cashiers check we will ship your purchase upon receipt. If your payment is a personal check we will ship your item(s) 10 business days from receipt of payment to allow sufficient time for your check to clear the bank.
Each item is a unique one-of-a-kind creation and with a very few exceptions, there is only one of each item available to purchase (even though the PayPal cart will allow you to order multiple units).
If you are interested in a custom order please contact us via email or phone.
Your items will be carefully packaged and shipped via USPS or UPS. We normally use USPS (regular mail) unless you notify us and specify that you would prefer UPS (brown truck).
We accept credit cards (we use the secure PayPal shopping cart and never see or store your credit card information).
We also accept personal checks, please contact us for more information instead of using the PayPal Shopping Cart.
We will gladly accept returns subject to a 15% restocking fee, provided they are returned to us in original unused condition within 10 days of receipt by buyer. Please email or call first for a return authorization number.